Refund Policy

All Sales Are Final

Please carefully review your order before confirming your purchase. All sales are considered final. We do not offer returns or exchanges for any products or services sold through or in store at Aikana Aesthetic Center.

Non-Refundable Items or Services

All items or services purchased from Aikana Esthetic Center are non-refundable unless otherwise specified in writing by Aikana Post Surgical. This policy applies but is not limited to:

  • Products
  • Gift Certificates
  • Sale Items

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions to the No Refund Policy

The only exceptions to our No Refund Policy include:

  • Defective or Damaged Items: In the case of items that are received defective or damaged, please report this within 7 Days of receiving the item. In such cases, a replacement or Refund may be provided at the discretion of Aikana Post Surgical.
  • Wrong Item Sent: If you receive an item different from the one you ordered, please notify our Aikana Post Surgical Customer Service within 7 Days for a possible refund or exchange.
  • Incomplete Service: If a purchased service is not fully delivered or does not meet the predefined criteria as advertised, a partial or full refund may be considered.
  • Legal Requirements: Following applicable laws, any other conditions or circumstances where we are legally required to offer a refund will be honored.

How to Contact Us

For any questions or concerns regarding this No Refund Policy, please contact us at:

  • Email:
  • Phone: 703-655-8253

We reserve the right to modify this No Refund Policy at any time, effective upon posting of an updated version on our website. Please regularly check for updates.